Columbia - Villa Rosa Designs
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shipping policy
We offer shipping within the United States & Canada.
Shipping Rates for the United States:
Shipping rates are $2 for patterns and Flat Rate of $7 for all other orders. Orders over $150 are shipped for FREE!
Shipping Rates for Canada:
Rates will be calculated with the carrier at checkout.
All orders are shipped via USPS or UPS based on what you select at checkout. Orders will be processed and shipped within 2-3 business days, but delays may occur due to weather, holidays or unforeseen circumstances.
If you place multiple orders in a day, they can be combined to save you on shipping; we will gladly refund you the difference in shipping!
REFUND POLICY
Please don’t hesitate to contact us with any questions! Listed below are the guidelines for product returns.
Fabric: Fabric should be in its original sealed package, uncut, unwashed clean condition and free of perfumes, pet or smoke odors.
Notions: Should be in its original sealed packaging.
In-Store Policy: Must be returned within 30 days of purchase with original receipt.
Shipped Policy: Please contact within 3 days of delivery. Refunds will be issued upon receipt and inspection of your return, less any shipping cost we incurred related to the purchase. Unless it is our error, the customer is responsible for return shipping.
All sales are final on books, patterns, preorders and custom orders.